Track your order
Paste the tracking number (AWB) from your shipping update. Works for every Holyheaden parcel.
Not your parcel's details?
No tracking number yet?
Your tracking number is sent once your order ships.
Pre-order? Your dispatch date is on the product page, under Shipping, just below the Buy Now button.
Pre-order pieces dispatch 3–9 working days after the pre-order period ends, in batches.
Show me where
Active pre-orders
If your product is shown below, your order is in progress.
Important information
How pre-orders work
Our pieces are made in limited batches. Dispatch timelines are fixed and clearly mentioned before purchase.
Order cancellation
Orders cannot be cancelled once placed.
Exchanges & returns
Hey, Returns can be done and refunds are issued in the form of store credits, which you can use anytime to place an order on our store. Please refer to our policy if needed.
When to contact support
Please contact us only if your order exceeds the mentioned dispatch timeline. Early messages do not speed up dispatch.
Still need help?
Message us with your order number. Closed on Saturdays & Sundays.
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